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Blog of an open-source enthusiast and software developper

Mois : octobre 2014

Your support tickets are just the tip of the iceberg

If you run a product and have some kind of support system, you’re for sure, depending on the number of customers, managing a few support tickets per month. You might think « why are my users so stupid ? » , but this is not even the tip of the iceberg. Think about it from the user […]

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  •  Congratulations Superlotto in honor of its 25th anniversary gives you free lottery ticket 6/45! Fill out a ticket: https://cutt.us/sveAK?h=7e3f9632d2d35a2451a98cf636a2f74d& dans Your support tickets are just the tip of the iceberg

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